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How v89apk Handles Your Personal Data

This page explains exactly what data we collect when you use your account, make a deposit through DANA, OVO, or GoPay, or browse on mobile — and what we do with it.

Account data protectionDANA, OVO, GoPay wallet privacyMobile session securityYour right to access dataClear opt-out paths
v89apk How v89apk Handles Your Personal Data
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We apply standard security measures across the platform to protect your account and transaction history. Cookies and local storage help us remember your session state so returning to the lobby on mobile does not force a full re-login. You can manage cookie preferences through your browser settings at any time.

Encrypted Account Storage

Account credentials and wallet references are stored using encryption. We do not log full GoPay, OVO, or DANA credentials — only transaction reference tokens needed for reconciliation.

Cookie and Session Control

We use session cookies to maintain your login state across pages. You can clear or block cookies in your browser or mobile settings, though some account features may be affected.

Data Retention Policy

We keep your data while your account is active. Once you close your account, we start deletion within a reasonable period unless applicable law in Indonesia requires a longer hold.

Third-Party Sharing Limits

We share data only with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers bound by confidentiality obligations. We do not sell your data.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or through our in-app help centre. We aim to respond to data-access requests within a reasonable timeframe after we verify your identity.

Live Chat Open the chat widget inside your account dashboard to submit a data request or ask about what information we hold on your profile.
Email Support Send your data access or deletion request to the email address shown in your account settings. Include your registered account name so we can verify you.
In-App Help Centre Use the Help section in the mobile interface to find the privacy request form. Works on both Android and iOS without needing a separate login.

Common Questions About Your Privacy on v89apk

Here are the questions we get most often about how your data is handled, stored, and what you can ask us to do with it. If your question is not here, use the live chat path above.

We collect your name, contact details, and any wallet identifiers you add for DANA, OVO, or GoPay deposits. We also collect your device type and IP address for account security purposes.

We store only the transaction reference token returned by each payment processor to reconcile your balance. Your full wallet credentials, PINs, and passwords are never stored on our servers.

Contact our support team through live chat or the email address in your account settings. Include your registered name so we can verify your identity before releasing any data.

Yes. Submit a deletion request via live chat or email. We begin the process after identity verification and complete it within a reasonable period, subject to any legal retention obligations that apply in Indonesia.

We use session cookies to keep you logged in across pages on mobile and desktop. You can block or clear cookies through your browser or device settings, though some account features may not work without them.

Only with payment processors like DANA, OVO, and GoPay to complete transactions, and with service partners under confidentiality agreements. We do not sell or trade your personal information to outside parties.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.